Sophos Anti-Virus for Macintosh OS X: forcing an update on a client computer

Sophos Anti-Virus for Macintosh OS X: forcing an update on a client computer 

Issue
If you are running Sophos Anti-Virus for Macintosh OS X, version 8 or 9, on a client computer and you suspect that any of the following apply:

• not all of the IDE files have been downloaded
• there are issues with some of the Sophos Anti-Virus files
• a config file in the CID has been changed 

you may want to force an update on the client computer.

Sophos product and version
Sophos Anti-Virus for Macintosh OS X

What to do

1. To force an update you will need to remove the file /Library/Caches/com.sophos.sau/CID/cidsync.upd
To remove this file run the following command as the root user:
   mac# sudo rm -f /Library/Caches/com.sophos.sau/CID/cidsync.upd
2. Manually start an update, by doing one of the following: 
   • Right-click the Sophos shield and select 'Update Now'
   • Run the command /usr/local/bin/sophosupdate from the Terminal